The City of Cape Town has, since last week, been accepting card payments for motor vehicle registration services at its customer care centre in Strandfontein at the “Blou Dakke”.
Deputy Mayor Ian Neilson, said the extension of credit and debit card payment facilities for motor vehicle registration services at the municipal office follows a recent successful pilot roll-out of this service at the Cape Town Civic and also the Liberty Promenade Mall customer care centres.
He said the expansion of card payment facilities for the payment of rates and tariff accounts, building plan and land use applications, and traffic fines will take a bit longer as system up-grades are required.
Mr Neilson said the City would accept payments of up to R5 000 per transaction by credit or debit card, or any other means of payment which does not hold any cost implications for the client.
“This amount covers most transactions by our clients, be it for motor vehicle licences, rates and services bills, or other sundry payments.
“The City will, however, reclaim the relevant banking fee for any payment over R5 000.
“Clients are thus encouraged to make electronic payments for large transactions with the City, as this will result in minimal bank reclaims of banking charges. Electronic (EFT) payments carry the lowest bank charges,” he said.
Mr Neilson said currently, more than 60 percent of payments to the City are via EFT payments.
“We are forging ahead with the enhancement of services at our municipal centres, and we are committed to finding ways of constantly improving the level of convenience for our customers,” he said.
